Frequently Asked Questions

You can reach us by phone at 02.98.39.92.40 or through our website: www.campingquinquis.fr

Please note that a 30% deposit is required at the time of booking to confirm your reservation. The balance of your reservation must be paid 30 days before your arrival at the campground.

By phone: Please let us know when you make your reservation.

Online: You can select this option when making your reservation.

Please note that cancellation insurance must be purchased at the time of booking.

A cancellation will be accepted only if cancellation insurance was purchased at the time of booking. Please call us or send an email to contact@campingquinquis.com to notify us of your cancellation.

As a reminder, once you’ve notified us, it’s your responsibility to report your situation to your insurance provider.

The booking fee is €25 (for rentals only; not for campsites).

We accept various payment methods:

– Credit card

– Check

– Cash

– ANCV paper voucher / Connect

– Bank transfer

This is only possible if the reservation is made directly with us by phone or email. You can pay monthly at no extra charge until your arrival (please note that the balance for your stay must still be paid 30 days before arrival).

A security deposit of 400 € will be required for the use of the mobile home.

We can send you an email containing a link to pay online with a credit card or by mail with a check

We do not conduct a checkout inspection, but we ask that you notify the front desk of your departure time no later than the day before your departure.

FOR RENTALS:

During the off-season: Check-in begins at 3:00 p.m., and check-out is no later than 10:00 a.m. If you’d like to extend your stay until 5:00 p.m. and the mobile home isn’t booked for the next guest, this is possible for an additional fee of €40 per rental (available only on weekends).

During peak season: Check-in begins at 4:00 p.m., and check-out must be completed by 10:00 a.m. at the latest.

We’d like to remind you that we’re able to give you the keys to your rental units as early as 4:00 p.m. because all our guests adhere to the 10:00 a.m. checkout time. Thank you for your cooperation.

FOR PITCHING SPOTS:

During the off-season: Check-in begins at 3:00 p.m., and check-out is no later than 10:00 a.m. If you’d like to arrive earlier, that’s possible. Just let us know when you make your reservation. For an additional fee of €10, you can check in between 11:00 a.m. and 12:00 p.m.

Please note that a baby counts as one person physically present on your campsite or in your rental unit. This means that if you rent a mobile home for 6 people, the baby counts as one person. The number of people allowed must not exceed the mobile home’s capacity for safety and insurance reasons.

We allow up to two vehicles on your site (or one vehicle, depending on the site). Please be sure to provide us with your license plate number before your arrival.

We have a procedure for check-ins. There are two options: you can let us know by calling us so we can add a note to your file, or we’ll call you before the front desk closes if we see that you haven’t arrived yet. We have a key box where we’ll place your welcome envelope with the keys and a map of the campground. The code for the key box will be sent to you via text message on the day of your arrival.

Yes, that’s possible—just let us know before your arrival so we can make sure we have the items in stock. The cost of any additional purchases will be due upon your arrival.

Please note that a security deposit will be required for the rental of the refrigerator and the barbecue, and if these items are not cleaned upon return, the deposit may be forfeited.

Yes, we accept only dogs—excluding Category 1 and 2 breeds—upon presentation of an up-to-date vaccination record. An additional fee of €5 per day will be charged during your stay.

Please note that pets must be kept on a leash within the campground and must not be left alone in your accommodations.

No, we are not a partner

No, the mobile homes are equipped with comforters and pillows. You’ll need to bring your own sheets and bath towels. If you’d like to pack lighter, we offer sheet and towel rentals.

Here are the rates: Single-person sheet rental: €12 / Double-person sheet rental: €16 / Towel rental: €7 per set

If you’d like to take advantage of this option, please let us know at least 48 hours before your arrival (especially for July and August)

Yes, we have two pools and a wading pool, open daily from 10:00 a.m. to 8:00 p.m., from May 5 to September 5, 2027.

Please note that children must remain under parental supervision. For hygiene reasons, we require appropriate swimwear (swim trunks or boxer shorts for men; one-piece or two-piece swimsuits for women).

Yes, our accommodations are equipped with a coffee maker. Our premium mobile homes are equipped with a Senseo coffee maker.

Yes, we have Wi-Fi; it’s an additional service available at the front desk if you’d like to know the rates.

No, we do not rent bikes.

Yes, but only in the “Comfort+” and “Premium” mobile home categories.

Yes, our Premium mobile homes are equipped with air conditioning.

April–May and June: Open two evenings a week, depending on foot traffic, from 6:00 p.m. to 10:00 p.m.

July–August: Open daily from 11:30 a.m. to 11:00 p.m., with light meals at lunchtime and a full restaurant menu in the evening

We have a few convenience items available at the front desk